Due to COVID19, we are experiencing some shipping delays.



FAQs

How do I contact Vindaloo Apparel & Co.?
You can contact us through email: info@vindaloo.ca or directly on our website by filling out the Contact Us form on the website.

Where are you located?
We are an eCommerce store operating out of Ontario, Canada. We do not have a retail outlet, however, once Covid-19 restrictions loosen, you can catch us at a local picnic or Goan event.
 
Does Vindaloo accept orders over the phone, email or via social media?
Unfortunately, we are unable to accept orders via phone, email or social media.
We ask that you place orders directly on our website, which is a safe and trusted site. We offer flexible payment methods where you can input payment information securely, receive a receipt and tracking details. Our PCI compliant payment options are secured and all data transmissions on our website are encrypted with industry standard secure-socket-layer (SSL) certificate authentication.
 
What currency does Vindaloo accept?
We accept Canadian dollars (CAD) and charge 13% Harmonized Sales Tax (HST) on all orders. 

How do I choose my right size?
We recommend using a flexible measuring tape and follow the size chart guide. Read the product descriptions thoroughly to familiarize yourself with fabric, fit, stretch, etc.
 
What happens if I order the wrong size? 
Check out our Return/Refund Policy.
 
What is your return/exchange policy?
Check out our Return/Refund policy.
 
What if I want to make changes to my order?
Please email us within 8-12 hours of placing your order so that we can catch your order before it goes to fulfillment.  
 
How long will it take for me to get my order?
Please check out our Shipping Policy
 
Do you ship internationally?
Unfortunately, we do not ship internationally at this time. Keep following us on our journey, we hope to offer our products around the world.
 
Do you offer new designs and products?
We launch our collections in four seasons: Fall, Winter, Spring and Summer.
 
Can I get a custom design?
Yes, we love getting creative. Contact Us and let’s chat.
 
I am Goan and have an awesome product that I want to share with you?
We love this and want to chat to hear all about it. Please Contact Us and we can connect via zoom.